Fees and Info

This is how Twist of Fate works:

• We come to the home and do a free consultation. We look at the contents (inside the closets, drawers, basement and attic), and determine how many days we would need to get the home ready.
• When hired, we clean, display and stage the items like a shopping mall (We bring tables, clothing racks, shelving and more).
• We advertise province wide and through our mailing list which is over 4000 people.
• We bring in appraisers for the antiques, art, books and any other items that we need help valuing.
• For larger items like furniture and appliances, we list for early sale while we are working in the home. (We can't count on selling these in a 3 day sale - they go to a more targeted buyer).
• Any papers, photos, money or jewelry we find will be set aside for you.
• We hold a sale for 3 days - Fri, Sat and Sunday. If the estate has a large amount of items, we can hold it for 4 days or over 2 weekends.
• When it's over, we pack up the leftovers for you. If you want to donate them, we can arrange and oversee the charity pick up with one of our charity partners.

Payment

• There are no upfront costs to you.
• At the end of the event, we pay the Government 15% HST 
• We write you a cheque for 50% after taxes
• With the remaining 50% (after taxes), we pay our appraisers and our staff.
• If our 50% is not enough to cover staff wages, the remaining wages will come out of the client’s pay. This will only occur if the work needed outweighs the value of the home contents (eg. Excessive cleaning if the house has been vacant for a long time, or a lot of the contents have been destroyed and are unsellable).
• We take debit and credit cards, so your cheque comes 4 days after the end of the sale because that's how long it takes the card companies to pay us.

Additional charges:

There are not always extra charges, but here are a few examples of what could be. These would come off your payment at the end, so there are still no upfront costs. The client will approve any of these fees before the work has started.

• Excessive waste disposal - if there are truckloads of junk to haul away, we will hire the junk removal, oversee and pay them, but the total comes off your bill (just the actual cost - no service fees).
• Dump runs – we can make dump runs for $50 plus dump fees per half tonne truck load.
• If there is a giant wasp nest, skunk infestation etc. where an exterminator is needed, same as above. We take care of it, but the charge comes off of your bill.
• If the estate is more than 30km outside of Fredericton city limits, we charge $25 a day fuel fee. (I also pay my staff mileage).
• We do basic cleaning for a sale, but if deep cleaning is required (years of cigarette smoke caked on to every item, floors that have been flooded or neglected and need a hands and knees scrub, etc) there will be a charge of $30 per hour per worker. If heavy duty cleaning products are required, they will be billed back to      you. (we will use the products left in the home first, and our own basic cleaning items).
• If an area of the property needs to be cleared out (garage, crawl space etc.), but has no income earning potential, we can clear out and haul away the junk for a charge of $30 per hour per worker plus dump run and dump fees.
• Hazardous Waste Removal (paint, aerosol etc.) - $25 per car load.
• Food removal (Unopened and unexpired will be delivered to the food bank) - $25 per car load.

Notes:

• Water and power must be on.
• Any items that the family wants to keep must be removed or clearly marked before we commence work. Once we are in the home, we consider all items not marked (except appliances that      go with the home sale), to be for sale.
• We are in the home day and night so the house must be vacant in order for us to hold a sale. Clients may stop in and check on progress whenever they like, however we cannot work around anyone living in the house.
• We will request a single contact person. This person will sign the contract and will be the only contact to work with Twist of Fate in person or by email/ phone.
• We can refer you to a realtor, house cleaner, car buyer and more if any of that is needed.
• Twist of Fate has a no harassment policy. Should any of our team members be harassed verbally or physically by the client, the contract becomes void. The client will be responsible for paying Twist of Fate Estate Sales all wages up until the final hour of work is completed.