Frequently Asked Questions

No. Twist of Fate will bring everything we need. 

There will be one or two rooms in the home marked “Off Limits” to the customers. We will store anything you don’t want to sell, any personal papers and photographs in this room. 

No. Please refer to our “Helpful Links” tab. You will find contact information for everything you might need.

Our “Helpful Links” page will refer you to appraisers. We can also do this on your behalf.

 Yes. If we deem the environment to be unsafe for any reason, for example, Black Mould, we will have to turn it down.

 No. We can meet by phone, Zoom or Face Time. You will need to provide us with a key. 

 Yes. We cannot operate without them. 

No. If the internet is hooked up, we will be able to hook up our security cameras, though.

If you decide not to keep any unsold items, we can assist you in finding a charity that will accept and pick them up. 

 For a regular two story house, the entire process including the sale should be seven to fourteen days. If you have a barn, attic or large garage with a lot of additional contents it may take longer. This will be determined upon the initial viewing of the estate. 

 Once the event is completed, we will provide you with details of the sale and payment by e-transfer or cheque. Any additional costs will be deducted from your payment. There will be nothing out of pocket for you. Allow one week from the end of the sale for payment.